Created in 2016, Free2move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's travel needs.With Free2move, you can rent a city car for shopping or for your stay in Italy or book a car park during your weekend in Paris— all in one click, on our web/mobile platform!Born from the merger of the Stellantis Group and the start‐up TravelCar, Free2move has become a reference player in the mobility sector with more than 6 million users and operations in over 170 countries.As part of our growth, Free2move is looking for a Key Account Agent to strengthen its team.Role Overview The Key Account Agent supports our Portuguese B2B clients (dealership network) in claiming replacement hire invoices and securing payments from Stellantis Warranty. This role ensures compliance with warranty processes and maintains efficient communication between dealerships and internal teams.ResponsibilitiesSupport Portuguese B2B clients in claiming replacement hire invoices and securing paymentsCross‐check warranty‐coverage information provided by dealers and ensure complianceIdentify and communicate gaps in coverage; assist in resolving discrepanciesMaintain daily communication with clients via email and phoneKeep accurate and up‐to‐date records of interactions and resolutions in internal systemsCollaborate with internal teams to improve and streamline processesDemonstrate flexibility and adaptability in response to operational changesCandidate Profile Education / Degree:Bachelor's degree in Business, Finance, or a related fieldTechnical & Analytical Skills:Strong analytical mindset and attention to detailBasic understanding of invoicing or warranty processes is a plusExperience in B2B support, warranty processing, or automotive services is advantageousLanguages:Portuguese (fluent, mandatory)English (professional, mandatory)French (a plus)Soft Skills:Excellent communication and interpersonal skillsProactive problem‐solver with a strong sense of ownershipFlexible, motivated, eager to learn, agile, independent, and collaborativeWhat We OfferA start‐up spirit supported by a large GroupOpportunity to revolutionise the uses of mobility with usStructured onboarding and integrationMany possibilities for developmentCollaboration with multidisciplinary and international teamsInternational projects to enhance your backgroundJob type: Permanent contract in Lisbon, to be filled ASAP.#J-18808-Ljbffr