Customer Support Representative Opportunity
We are seeking a motivated and culturally diverse team member in Covilhã, Portugal. As a native Portuguese speaker with strong English proficiency, you will be responsible for delivering exceptional customer experiences through various communication channels.
Your Key Responsibilities
* Provide prompt and accurate assistance to customers via phone, email, chat, or social media
* Maintain policy compliance while responding to customer inquiries and concerns
* Evaluate complex cases and escalate when necessary
* Ensure seamless documentation of customer interactions
In this role, you will thrive in a dynamic environment that fosters professional growth, career development opportunities, comprehensive training, and additional benefits to support your relocation and onboarding experience.
Why You'll Love This Role
* Pursue your professional goals with our supportive team
* Develop essential skills to excel in your role
* Enjoy a comprehensive package of benefits and support