Urgent Role
Location: Lisbon, Portugal (relocation needed)
Work Model: On-site
Start Date: 26 February 2026
Languages: German & English
Working Hours
* Monday to Friday: 09:00 – 18:00
* Days Off: Saturday & Sunday
Salary & Benefits
* Salary: attractive (paid over 14 months)
* Performance bonus (paid over 11 months)
* €7.63 meal voucher per working day
* Accommodation: Provided, with a small employee contribution
Requirements
* Fluent German and English
* Exceptional verbal and written communication skills
o Ability to clearly and professionally explain complex features or event details
* Proven ability to handle multiple customers simultaneously across:
o Phone
o Chat
o Email
o Social media
* Strong passion for motorcycles and iconic motorcycle brands
o Active riders and motorcycle enthusiasts are strongly preferred
* Previous customer service experience
* Knowledge of CRM systems, ticketing tools, or chat platforms is a plus
Role Type
* Customer Support for a premium / iconic motorcycle brand
* Multichannel customer interaction
* Brand-focused, experience-driven support role