About the Role
We are seeking a highly skilled and experienced Commercial Operations Manager to join our team.
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* Job Description: We are looking for a generalist operator who can own high-priority business development and commercial initiatives. You will support our partner integration efforts, manage inbound interest, and ensure our go-to-market engine runs smoothly. You will also lead key cross-functional projects-working directly with the Head of Operations, CEO, and Product to bring new initiatives to life.
This is a hands-on, execution-heavy role that combines commercial awareness with project management discipline. You should be someone who thrives on ambiguity, enjoys building from scratch, and can move fluidly between tactical work and strategic thinking.
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Required Skills and Qualifications
- Experience in banking, DeFi, or Web3 is essential, along with a strong understanding of how these ecosystems function
- You should be highly adaptable, proactive, and comfortable navigating technical conversations
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Benefits
- Remote working and flexible hours
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About You
- Previous startup experience and within high-growth environments, ideally in business operations, partnerships, program management, and strategic programs
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Key Responsibilities
- Own the design and improvement of internal commercial processes across the partner lifecycle-from lead to go-live to expansion
- Manage and qualify inbound interest
- Support and advance deal conversations
- Keep the commercial pipeline organized and moving—owning next steps, follow-ups, and coordination
- Build light-touch internal processes around BD, referrals, and commercial comms
- Project manage high-priority commercial programs, such as new corridor launches, strategic partnerships, or pricing changes
- Own the planning, stakeholder alignment, and end-to-end delivery of key external-facing workstreams
- Identify and fill gaps in how we run commercial execution-whether it's improving communication, tightening timelines, or driving accountability
- Work closely with Product Ops, Compliance, Engineering, and Legal to make sure our commercial initiatives land cleanly
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