Customer Service Representative Opportunity
We are seeking a skilled Customer Service Representative to join our team. As a key member of our operations, you will be responsible for ensuring that performance goals are met across all aspects of the role.
This is an exciting opportunity to grow and develop your skills in a dynamic environment. You will have the chance to work with a talented team and contribute to the success of our clients.
Key Responsibilities:
* Provide excellent customer service through multiple channels (email or phone).
* Analyze customer needs and provide solutions to meet their requirements.
* Gather information from customers and input it into our platform.
* Process and respond to contact requests promptly.
* Contribute to building strong relationships with our clients.
Requirements:
* High level of German language proficiency (C1 written and oral).
* Excellent communication and active listening skills.
* Ability to identify customer needs and propose fast solutions.
* Proactive, self-motivated, and a great team player.
Benefits:
* Full-time employment with indefinite contracts.
* Competitive salary and performance-based bonuses.
* Opportunity to work on-site in Braga, Portugal.
* Bring-a-friend referral bonus opportunities.
* Full paid training on the company and project.
* Career development programs and specialized courses.
About Us:
We are a global technology and services leader committed to equal employment opportunities for all candidates. We believe in creating a work environment free from discrimination and harassment.
In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.
Location: PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro
Language Requirements: German (Required)
Time Type: Full-time