Join a leading BPO consultancy and become part of a dynamic, multicultural team supporting one of the biggest players in online advertising
Location: Lisbon, Portugal (remote work possible)
Employment Type: Full-time
Contract Type: Initial 12-month contract, renewable, with potential for permanent placement
Sector: Outsourcing/BPO
What You'll Do:
Support small and medium-sized businesses via chat, email, and phone
Provide technical support, bug reporting, and platform guidance
Improve user experience and satisfaction across self-service products
Resolve advertiser issues and deliver a consistently positive brand experience
Maintain job-related documentation and records
Identify trends and propose solutions to common user challenges
What We're Looking For:
Hebrew (C2 level) & English (B2+) fluency
EU passport, residence permit, or protection status (must be legally able to work in Portugal)
Experience or interest in the advertising industry is a plus
Tech-savvy and confident with Microsoft Office tools
Strong communication skills and a calm, resourceful personality
Flexible and open to rotating shifts
Independent worker with a team mindset
What's in It for You?
Flight reimbursement after 9 months + yearly paid flight to your home country
Company-provided accommodation in a shared apartment (private room)
12-month contract, renewable with a path to permanent employment after 2 years
Private health insurance from day one
22 vacation days per year
Multicultural team environment with a friendly, positive vibe
Free Portuguese classes, water sports, hiking & more
Airport pick-up and full support with your relocation and registration
Ready to support the advertisers of tomorrow?
Apply now and take the next step in your career journey in beautiful Lisbon
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