Are you passionate about technology, online advertising, and web development? Do you have strong communication skills and a problem-solving mindset? Join our international team in Lisbon as a Web Implementation Specialist and help businesses succeed in the digital world!
Your Responsibilities:
* Communicate with advertisers and internal sales and service teams through phone, email, chat, and video conferencing.
* Verify the implementation of web-based products with customers.
* Provide guidance, support, and training to customers on product functionality and usage.
* Troubleshoot and resolve technical issues related to product implementation.
* Deliver exceptional service to customers, exceeding client expectations and quality standards.
Skills and Qualifications:
* French native speaker with good English skills (B2 level).
* Basic understanding of or interest in JavaScript, HTML5, and CSS/CSS3.
* Basic knowledge of or willingness to learn CMS platforms like WordPress, Shopify, Wix, Joomla, or similar.
* Interest in or experience with online advertising or ad products.
* Technologically capable of quickly learning new customer service software applications and adapting to non-standard implementation processes.
* Experience working in a B2B environment.
* Excellent communication, customer service, relationship management, and support skills.
What’s in It for You?
* A fixed-term contract of one year, renewable annually.
* Monday to Friday, 8 am to 5 pm (40 hours/week).
* Comprehensive 9-week training program to set you up for success.
* Salary Options:
o With free accommodation (shared flat, all bills included): €1,050 gross/month + bonus of up to €300 gross/month.
o Without accommodation: €1,250 gross/month + bonus of up to €300 gross/month.
* Relocation Support for International Applicants:
o Reimbursement of initial flight costs to Lisbon.
o Airport pick-up upon arrival.
o Annual return flight to your home country (within the EU).
o Assistance with paperwork, opening a bank account, and settling in.
* Additional Perks:
o Free Portuguese lessons to help you integrate into your new home.
o Access to cooking classes, sports activities, and social events organized by the company.
o Clear career development opportunities in various career paths.
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