Arabic Speaker (Digital Marketing / Paid Campaign Management) — Lisbon (On-site)
Position: Arabic Speaking Digital Marketing Specialist (Paid Campaigns + Customer Support)
Location: Lisbon, Portugal (On-site)
Schedule: Rotative shifts (details below)
About the Role
We're looking for an Arabic-speaking professional with hands-on experience managing paid campaigns and supporting advertisers in a fast-paced, customer-focused environment. In this role, you'll help clients optimize their digital advertising performance, troubleshoot campaign issues, and provide best-practice recommendations across social media and digital ad products.
What You'll Do
* Manage and support paid advertising campaigns, ensuring performance, pacing, and correct setup.
* Provide consultative guidance to advertisers on campaign strategy, optimization, and best practices.
* Troubleshoot campaign-related issues (e.g., ad delivery, billing, policy, performance fluctuations) and escalate when needed.
* Guide customers on platform/product usage and help them understand digital advertising basics.
* Deliver a high-quality customer experience through professional and empathetic communication.
* Collaborate with internal teams while being able to work independently and manage your own pipeline.
Requirements (Mandatory)
* Experience in paid campaign management (mandatory).
* Degree in Marketing or related field.
* Proven experience in Digital Marketing.
* Experience in a Contact Centre / service program for an Advertising Tech company (or similar digital advertising environment).
* Confident user of social media products with a basic understanding of digital advertising.
* Strong customer service orientation and problem-solving mindset.
* Ability to work well in a team and also independently.
Language Skills
* Fluent Arabic (C2 / native level)
* Good English (B2+) to navigate tools, documentation, and internal communication.
Work Schedule
* 24/7 operation — Monday to Sunday (rotative shifts)
Days off:
* 2 rotative days off
What We Offer
* Full-time position in Lisbon with a multicultural team.
* Continuous training and career development in digital advertising and tech support.
Interested?
Send your CV in English and we'll get back to you with next steps.