Position Snapshot:
Location: Lisbon/Braga (Portugal)
Company : Nestlé Business Services (NBS)
Full- time/ Hybrid model
Fluent in English
About us
Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS
At Nestlé Business Services (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.
Position Summary:
The Trade Assets Lead Specialist is responsible for overseeing the end‑to‑end management of Trade Assets processes, ensuring operational excellence across order & issue management, freight coordination, and supply‑chain–related workflows. This role leads a specialized team, ensuring consistent alignment with key stakeholders and compliance with internal standards, contributing to the delivery of high‑quality, efficient, and compliant operations.
The position plays a critical role in driving process standardization, KPI performance, capability development, and continuous improvement within the Trade Assets area.
Key Responsibilities
* Lead and support the Trade Assets team, ensuring efficient daily operations and clear process ownership.
* Oversee core activities such as order and issue management, freight workflows, and related supply‑chain tasks.
* Ensure SOPs are regularly updated and processes comply with internal standards.
* Monitor KPIs, identify gaps, and drive continuous improvement initiatives.
* Maintain strong alignment with stakeholders, ensuring timely communication, issue resolution, and process consistency.
* Support team development through PDP follow‑ups, time‑management guidance, and career‑growth discussions.
* Contribute to capability building and harmonization of Trade Assets processes across centers.
Qualifications:
* Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field.
* Previous experience managing teams is highly preferred.
* 3–5 years of experience in operations, supply chain, logistics, or process management, ideally within a shared‑services or Trade Assets context.
* Strong understanding of order management, issue resolution workflows, and supply chain fundamentals.
* Proficiency with operational systems (SAP, logistics tools, ticketing systems — depending on NP setup).
* Strong analytical and problem‑solving skills, with the ability to work with KPIs and performance metrics.
* Excellent communication skills and ability to interact with multiple stakeholder groups.
* High attention to detail, strong organizational skills, and commitment to operational compliance.
Key Competencies:
* Leadership & People Development
* Results Focus & Problem Solving
* Stakeholder Management
* Operational Excellence & Process Discipline
* Collaboration & Influencing
* Continuous Improvement Mindset
* Planning & Priority Setting