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Client:
Cross Border Talents
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
3e2c6a8c0fe7
Job Views:
2
Posted:
19.04.2025
Expiry Date:
03.06.2025
Job Description:
Take Your Customer Support Career to the Next Level!
Do you love finding solutions and making a real impact in people’s daily lives? We’re looking for an enthusiastic Customer Advisor to become part of our energetic team! If fast-paced environments and meaningful connections excite you, this could be the opportunity you've been waiting for.
Role Overview:
As a Customer Advisor, you’ll support customers via phone, chat, email, and social media—offering help with account-related questions, technical issues, and transactions. Your mission? To ensure every interaction is smooth, efficient, and positive.
Key Responsibilities:
* Assist customers with setting up accounts, verifications, logins, and payment processes
* Troubleshoot and resolve technical concerns with speed and professionalism
* Be a trusted point of contact, especially for sports industry clients
* Foster positive relationships through clear and compassionate communication
* Follow internal policies and uphold service quality standards
* Suggest improvements to enhance customer satisfaction and streamline processes
Requirements:
* Fluent in Dutch (C2 level)
* EU Citizenship or Portuguese Residency Card
* 0-1 year of experience in customer support
* Strong leadership, analytical, and communication skills
* Eagerness to learn and grow
Why Join Us:
* Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
* Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
* Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
* Onsite Work Environment: Thrive in a collaborative and communicative office setting
* Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity? Apply today, and let’s connect!
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