We are transcribing unscripted telephonic conversations across several regions to improve call-centre and customer service AI domains. This involves segmenting audio into manageable chunks, and providing high-accuracy verbatim transcription QA.
Open Opportunities by Region
We are currently seeking transcriptionists in the following locations:
* Turkey (Turkish) - 330 Audio Hours
* Portugal (Portuguese-EU) - 320 Audio Hours
* Greece (Greek) - 320 Audio Hours
Key Responsibilities
* Segmentation: Timestamp audio files into segments (max 15 seconds) following natural sentence boundaries.
* Verbatim Transcription: Transcribe speech exactly as spoken, including fillers and disfluencies, maintaining a Word Error Rate (WER) of less than 5%
What We're Looking For
* Accuracy First: We strive for 95% Word Accuracy and 90% Tag Accuracy.
* Technical Savvy: Comfort working with WAV formats and following specific transcription conventions (e.G., using tags like [laugh], [music], or #uh for fillers).
Why Join This Project?
This is a chance to work on a sophisticated AI development pilot. You'll be part of a workflow that values authentic human speech and high-level linguistic precision. Payment is processed based on approved audio hours, ensuring a fair and transparent system for all contributors.
Apply - kritik.pachauri@truelancer.com