We are currently seeking a passionate Operations Management Trainee to assist in overseeing hotel operations, learning and understanding the different operations, cost control, and provide superior guest service.
The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.
Key Responsibilities:
Assist in managing hotel operations (Rooms and F&B)
Learn and understand the hotel's standard operating procedures and policies
Ensure guest satisfaction and handle guest complaints as needed
Assist in preparing financial reports and budgets
Attend meetings and training sessions as required
Perform other duties as assigned by the hotel management team
Key Requirements:
Bachelor's Degree in any discipline or 3-year diploma education in hospitality and tourism or its equivalent.
Commitment to deliver high levels of customer service.
Flexibility and adaptability to changing work schedules and environments
Knowledge of hotel operations and guest services
Positive attitude and willingness to learn
If your profile matches this description and you are eager for a new challenge, kindly send us your CV