Role:
As a Hemmersbach Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have:
Help users with their problems and requests, thus putting a smile on their faces
Analyse errors, maintain hardware, set up / remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Support meeting rooms
Support "hands and eyes" / "Smart hands"
Attend weekly telephone conferences with the international team (in English)
Inventory control
Requirements:
18 months of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Good experience of supporting devices such as Printers and Meeting Room equipment's
Solid knowledge of English (B2 minimum)
Benefits:
Buddy program
Internal career development
International environment
Onboarding program
Unlimited employment contract
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.