Overview
Join to apply for the Expert Senior Manager, Tech Delivery role at Tech Economy.
What You'll Do
Mission
* Support the day-to-day implementation of technology transformation projects, focusing primarily on the delivery and operationalization of strategic initiatives to achieve significant outcomes and impact
* Assuming responsibility for the entire project and its final deliverables by maintaining direct engagement with clients
* Lead cross-functional teams in implementing project management strategies to achieve project objectives, including scope, schedule, and budget
* Focus on delivery assurance to ensure the efficient and effective implementation of strategic recommendations, utilizing project management principles to monitor progress, mitigate risks, and ensure timely delivery of project outcomes
* Improve efficiency, effectiveness, and quality of clients’ business processes and operations in the context of large tech transformations ensuring tangible value creation for clients
* Drive the implementation of large scale transformation programs to ensure efficient and effective implementation of strategic recommendations that align with clients\' goals and objectives
* Identify issues, create hypotheses and execute analysis; translate data into meaningful insights; present recommendations to key decision-makers
* Drive clients to action by developing comprehensive plans to implement strategic recommendations and managing their execution to achieve desired outcomes
Essential Functions
* Participate in end-to-end technology and digital transformation projects, solving the most pressing needs of our clients with a key focus on delivering significant outcomes and value
* Establish and implement PMO tools such as Microsoft Project, ServiceNow, LeanIX from inception, guiding the team through onboarding to ensure seamless project operations and efficiency
* Collaborate with senior leadership to align project management practices with organizational goals and objectives
* Drive continuous improvement of the project management process to enhance project delivery efficiency, effectiveness, and quality
* Monitor and evaluate project performance against key metrics, including scope, schedule, budget, and quality, and take corrective actions as necessary
* Provide intellectual and thought leadership to the team to ensure the highest quality of analytical and conceptual output
* Identify value creation opportunities in each client situation, ensuring that strategic initiatives translate into measurable business impact
* Manage and ensure execution of quantitative and qualitative analyses of business processes
* Build and maintain consensus with clients on case goals, critical issues, workplan, implications, recommendations, and implementation plan. Develop and secure client commitment to recommendations and implementation plans
* Coordinate initiatives and oversee project management processes, standards and governance to ensure project delivers value according to timeline and quality standards
* Contribute to the key firm building initiatives (Practice/Capability area knowledge building and IP generation, Training, Recruiting, Mentorship, office initiatives, etc)
About You
Education
* Required: Bachelor's degree preferably in Business Administration, Computer Science / Engineering, Information management or other tech-related fields
* Preferred: MBA, courses in digital/tech transformation
Experience
* 8+ years of experience in consulting, a start-up or other business environment, preferably within the Tech industry
* Experience conducting stakeholder interviews and facilitating workshops to identify process gaps and opportunities for improvement
* Experience with project management for large tech transformations
* Experience collaborating with other vendors (e.g., IBM, Accenture)
Knowledge, Skills And Abilities
* Strong knowledge of project management methodologies and best practices in program management, process improvement, and risk management to deliver tangible results and value through project management expertise
* Proficient problem-solving skills utilizing logical reasoning, creative thinking, numerical proficiency, and adeptness at unravelling intricate technology problems
* Adept at bridging software and systems expertise with business leadership requirements
* Proven leadership capabilities, whether in professional or extracurricular contexts
* Ability to prepare and present project deliverables to key decision-makers, articulating insights and recommendations clearly
* Experience in technology, understanding industry dynamics to inform solutions that drive growth and competitive advantage through industry-specific knowledge
* Familiarity with change management techniques to assist the client in sustaining changes to business operations
* Demonstrated strong verbal and written communication skills, effective collaboration, organizational, and problem-solving skills
* Enthusiasm about pioneering endeavours, as evidenced by assuming leadership positions
* Effective management and working skills, fostering collaboration and ensuring successful execution of project tasks and objectives
* Robust analytical skillset, with organized and deadline-driven ways of working
* Ability to multi-task and be a team player
* Fluency in English (written and spoken)
* This role requires a minimum of three days per week working together in person, either at a client location or at your Bain home office.
* Travel is required. This position requires regional travel away from your home office/primary working location. Travel frequency and destinations will vary based on project needs.
Seniority level
* Director
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* Business Consulting and Services
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