IT Business Manager (Nearshore)
Location: Portugal - Hibrid (2 days at the office)
Type: Full-time
Experience Level: Senior (5+ years)
What You'll Do
You'll bridge the gap between clients seeking top IT talent and our nearshore teams across regions. You'll own the full business lifecycle from opportunity identification through successful project delivery.
Your core focus:
* Build and grow strategic client partnerships in the nearshore IT outsourcing space
* Lead end-to-end recruitment for technical roles (developers, engineers, architects, QA specialists) across nearshore locations
* Drive revenue growth through new business development and account expansion
* Oversee nearshore team performance, ensuring client satisfaction and project success
* Collaborate cross-functionally with sales, delivery, and operations teams to optimize our nearshore model
Day-to-day, you'll:
* Conduct client consultations to understand technical needs and design tailored nearshore solutions
* Manage talent pipelines and recruitment processes across multiple time zones and markets
* Negotiate contracts, prepare proposals, and close deals
* Monitor KPIs (time-to-fill, retention, client satisfaction, revenue targets)
* Resolve escalations and navigate complex stakeholder dynamics
* Mentor recruitment team members and share market insights
What You Bring
Must-haves:
* 5+ years in IT recruitment within outsourcing, nearshore, or offshore environments
* Proven success managing client relationships and hitting revenue or recruitment targets
* Strong understanding of IT roles, tech stacks, and modern delivery models (Agile, DevOps)
* Experience working with nearshore markets
* Excellent stakeholder management and communication skills
Nice-to-haves:
* P&L or business unit management experience
* Bilingual (English - Portuguese)
* Background in IT consulting or professional services
* Familiarity with international hiring compliance and contracting