Account Growth Specialist
We are looking for a proactive person with good support/sales skills, strong communication and negotiation skills, and attention to details.
The successful candidate will be able to search and find solutions for customers' issues, analyse customers' behaviour, and keep a personalised relationship with VIP clients. They will also monitor customers' performance & behaviour, ensure compliance with relevant regulations, and provide exceptional customer service.
Responsibilities:
* Retention of VIP customers and increase of their lifetime value.
* Search and find solutions for customers' issues.
* Analyse customers' behaviour.
* Maintain a personalised relationship with VIP clients.
Requirements:
* Proactive person with good support/sales skills.
* Strong communication and negotiation skills.
* Attention to details.
Benefits:
- Monthly food vouchers
- Official employment
- Full medical insurance
- Paid leave days
- Sick leaves
- Birthday gift cards
- Sports card
- Wedding and newborn gifts
- Breakfast
- Friday lunches
- Fruits
- Snacks
- Team-building events
- Career growth opportunities