In ****, in Marseille, Pierre Bellon laid the foundations of what would become Sodexo, guided by a simple yet powerful idea: improving everyday life through services that truly matter.Today, Sodexo is a global leader in Food and Services, supporting people at every moment of life, at work, in schools, hospitals and communities.
With 426,000 colleagues across 43 countries, we serve 80 million consumers every day, generating €24.1 billion in revenues.
Our growth goes hand in hand with social and environmental responsibility, driven by our purpose: to create a better everyday for everyone and build a better life for all.About Sodexo Business Services (SBS)Portugal is no exception!
Seven years ago, we established Sodexo Business Services (SBS), our shared service center.
Here, you will have the opportunity to join various Financial teams such as Record to Report, Order to Cash, Purchase to Pay, Financial Analysis, and Master Data, supporting European markets and ensuring business growth.Join Us!
We are looking for talented professionals to be part of our team, bringing unique skills and perspectives to help us grow even further.Continuous Improvement Project ManagerPorto GBS Continuous Improvement Project Manager supports the Continuous Improvement Department's mission to position Porto Shared Business Services (SBS) and GBS organization as a centre of excellence and strategic partner for Sodexo.
The role empowers the organisation to deliver process excellence, customer-centric improvement, and a culture of innovation and capability-building.
?What will you do?
Project Management: Lead and manage a variety of continuous improvement projects, including process optimisation, operational excellence, automation, and Kaizen initiatives, ensuring delivery on time, within scope, and on budget.
Coordinate project teams, allocate resources, monitor progress, manage risks, and ensure quality standards are met.Facilitate Workshops and Hands-On Improvement Activities: Design, organise, and conduct workshops (such as Kaizen events and process mapping sessions) to engage teams in collaborative problem-solving, end-to-end process reviews, and solution development.
Foster a hands-on, practical approach to improvement.Operational Excellence Model Implementation: Support the deployment and governance of the operational excellence model across SSC functions.
Ensure processes are standardised, documented, and aligned with model principles.
Monitor compliance and report deviations.Process Improvement & Optimisation: Identify inefficiencies and improvement opportunities within SSC processes.
Apply Lean methodologies and best practices to streamline workflows, eliminate waste, and drive value stream optimisation.Change Management & Stakeholder Engagement: Facilitate change management activities, ensuring effective adoption of new processes and models.
Engage with stakeholders at all levels, including finance HQ, SSC leaders, operational teams, and business process owners.Training & Coaching:Deliver training sessions and coaching on continuous improvement and operational excellence tools, methodologies, and governance standards.
Support the CI Training Academy and capability-building initiatives, empowering teams to lead and sustain improvements.Performance Monitoring & Reporting:Collect and analyse performance data, develop and maintain KPIs and dashboards, and support regular audits to ensure compliance with governance standards.Documentation & Communication:Maintain thorough project documentation and provide regular status reports.
Ensure clear communication among team members and stakeholders.Continuous Improvement Culture: Promote a culture of continuous improvement and operational excellence, encouraging innovation, best practice sharing, and the development of a self-sustaining CI mindset across the SSCs.Other Duties: Undertake any other equivalent supporting actions that would increase the impact of SSC Continuous Improvement.