Are you looking for a role that combines your French language skills with your passion for web technology and digital marketing? This opportunity in Lisbon could be perfect for you.
We are seeking a Web Product Implementation Specialist to support our business clients via phone, email, and social media. In this role, you will provide exceptional customer service, adapt your tone to the channel and customer, and guide users on tools like WordPress, Shopify, Wix, or Joomla.
You will also work with technologies like JavaScript, HTML5, and CSS, track and solve issues that don't follow a fixed script, and participate in pre-sales questions, troubleshooting, and ad product implementation.
To succeed in this role, you should have:
* A native level of French and good English (minimum B2)
* A willingness to learn technical tools (CMS, code basics)
* An interest in online advertising and customer support
* Good communication and logical thinking
* Previous B2B or SaaS/AdTech support experience is a plus
* EU citizenship or a valid Portuguese work permit
In return, we offer a competitive salary package with opportunities for career growth and development in Lisbon's growing digital sector.
This position comes with a fixed-term 1-year contract, renewable upon mutual agreement. You will also receive 9 weeks of paid training, relocation support, and a range of extra perks including free Portuguese classes, sports, events, and more.
We believe that this role offers a unique opportunity to gain solid experience with international clients, web products, and ad tech tools. If you are passionate about delivering exceptional customer service and working in a dynamic environment, apply now!