Compliance Team Lead - LISBON
Job Description:
* Oversees and manages a team within Payments Operations
* Develops and administers team schedules and performance requirements
* Identifies improvement opportunities in work flow and team structure, suggesting solutions
* Identifies opportunities to improve user experience and communicates to delivery lead and client teams
* Serves as a leader within the team and interfaces effectively with other teams
* Coaches team members to improve work performance (e.g., Quality, Schedule Adherence, Attendance)
* Administers performance improvement plans and other disciplinary actions as needed
* Acts as a career counsellor to team members
Qualifications:
* Experience in leading teams within KYC, EDD, AML, Transaction Monitoring, or Compliance roles within the financial services industry or risk consulting services - mandatory
* English - Minimum C1
* University Diploma in finance, management, or similar (preferably), or completed 12th grade
* Own a valid work permit or European Union/Schengen Space nationality to legally work in Portugal
* Basic knowledge of relevant AML and CTF typologies and regulatory obligations desirable
* General knowledge of the financial services industry, e-commerce, BNPL, retail banking products and services, etc.
* Relevant experience from working within FinTech, banking, or financial institutions, including operational work
* Computer and OSINT literacy
* Should protect confidential information that is entrusted to them or to which they are otherwise exposed
* Should not disclose any confidential Company, client, or third-party information to anyone outside the Company, except as authorized
* Should not ever use confidential client, third-party, or Company information for personal gain or advantage
* Under no circumstances discuss with clients matters that concern other clients or engagements without the express authorization of such other clients
* Must immediately open and act upon security communications from Protecting Accenture
* Time management skills
* Good communication skills, both in written and verbal communication
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