At Sonae Arauco, people and wood are what truly inspire us. By wood because, after all, we are one of the world's main producers of renewable wood-based solutions for furniture, interior design and the construction sectors. We are passionate and committed to wood because we know its value. And by our people because we truly believe they take the company further and make us what we are. After all, it takes extraordinary people to work with this outstanding raw material.
Being part of Sonae Arauco means joining an international and future-oriented company, where sustainability is an integral part of the business strategy and diversity is part of everyday life. In fact, we are located in nine countries and have around 2,600 employees of 37 nationalities.
Together, we aim to improve people's lives, through solutions inspired by wood. Join us in taking wood further.
We are looking for a Sales Assistant as sick leave cover.
RESPONSIBILITIES:
Receive and process Portugal Sales team orders according to Sonae Arauco's commercial policies and procedures;
Coordinate and monitor the clients orders' production and dispatch, ensuring compliance with the agreed delivery time;
Keep clients informed of the order's status and estimated delivery date;
Record and follow up client's commercial complaints, liaising them with the respective teams, and if needed preparing credit notes;
Manage the client order book – quantities and portfolio – and identify alternatives and solutions for the client.
QUALIFICATIONS:
* Proactive and results oriented;
* Excellent communication skills;
* Proactive attitude and with good problem solving skills;
* Goals, results and customer-oriented;
* Ability to work in a team environment, as well as to collaborate cross functionally;
* Good proficiency in SAP and MS Office (mandatory);
* Fluency in English and Spanish (preferential).
Sonae Arauco, taking people further.
For more information, please contact the HR Department -
For more information, please contact the HR Department -