RoleCustomer Support Representative (Russian Speaker)LocationRemote, PortugalStart DateASAPAbout the RoleWe are actively looking for native Russian speakers to join our expanding team in Portugal. This position offers the full flexibility of working from home within Portugal. As a Customer Support Representative, you will be the primary point of contact for our Russian‐speaking clientele and provide high‐quality assistance to ensure a seamless experience for every user on our global platform. Whether you troubleshoot technical issues or answer general inquiries, your goal is to maintain the highest levels of customer satisfaction. This is a fantastic opportunity for individuals seeking a flexible work‐life balance while working for a leading international company.Your ResponsibilitiesAssist customers via phone, email, and live chat in native‐level Russian.Resolve technical and service‐related inquiries with professionalism and speed.Act as a brand ambassador, ensuring an empathetic and professional tone in all communications.Maintain detailed and accurate records of customer interactions within our CRM system.Collaborate with multicultural teams remotely to share insights and improve service quality.Ensure a stable home office environment for high‐quality customer calls and interactions.What We Are Looking ForNative‐level fluency in Russian (mandatory).Good command of the English language (B2 level or higher) for reporting and training.Valid work permit or residency for Portugal (essential).Strong communication skills and a solution‐oriented, self‐motivated mindset.High school diploma or equivalent professional experience in a related field.What We OfferCompetitive salary and performance‐based bonuses.Flexible work arrangements allowing you to work from home anywhere in Portugal.Comprehensive initial training and career growth opportunities.A supportive multicultural work culture that values independence and performance.