Benchmarking Operations Analyst – AXCO
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Job Overview
Aubay Portugal is a multinational French company operating in Portugal, with offices in Lisbon and Oporto, specialized in consulting, implementation, development and maintenance of information systems. The role ensures continuous operation of benchmarking ecosystems for fixed internet and video (98% availability).
Responsibilities
* Ensure continuous operation of benchmarking ecosystems for fixed internet and video.
* Monitor and maintain dashboards (Power BI, Grafana), ensuring data accuracy and actionable insights.
* Analyze KPIs and trends to propose improvements in customer experience.
* Maintain and evolve scripts and test scenarios in low‑code environments.
* Collaborate with external partners and internal teams to resolve issues and support system evolution.
Qualifications
* Based in Portugal.
* Strong analytical and critical thinking skills.
* Proactive and organized.
* Technical affinity with systems and logic (scripting/programming no aversion).
* Experience with Power BI and SQL (Grafana a plus).
* Good communication skills in English (minimum B1).
* Ability to work hybrid (3 days per week onsite).
Benefits
* Health Insurance.
* Feedback & Coffee – Aubay’s Performance Management Cycle with regular feedback moments and Career Progression Model.
* Remote working model.
* ATraining Academy with e‑Learning, classroom, Meet&Techs, Webinars, Mentoring.
* Events and Teambuildings.
Key Information
* Seniority level: Entry level
* Employment type: Contract
* Job function: Management and Manufacturing
* Industries: Business Consulting and Services
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