Are you looking for a first experience abroad to develop your skills and work in a foreign country?
Or are you looking for a long-term job to start your career?
Your responsibilities and impact as a Technical Support Agentwill be:
Consulting for the purchase of music related products
Assistance for customers through telephone, email, and live chat channels
Offering expert technical support services;
Guiding users in utilizing their products, including software installation and device synchronization
Delivering efficient guidance and recommendations for purchasing products.
Skills, qualifications, and interests you need to succeed in this role:
A native level of French and a good level of English
Enthusiasm about music and softwares
Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required).
What's in it for you?
Type of contract: yearly andrenewable
Working hours: full-time
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): ****€ gross/month (based on level of experience)
Excluding accommodation: ****€ gross/month
For international candidates:
Reimbursement of your initial flight
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help with paperwork, opening