Responsibilities Reporting to the Assistant Director and the Operations Director, your main responsibilities will include: Contact with clients Carry out check-in and check-out Room Allocation Payment management Complaints/suggestions management Managing a reception at busy times and during the night Answering questions about the city (places to visit, restaurants, transport, etc.) and any other questions that may arise before, during and after your stay. Profile At least 1 year's professional experience in the same or similar roles Good communicator with a flair for customer service Enjoy working as part of a team Good knowledge of English and French (mandatory), with other foreign languages an asset (preferable) Moov Hotel Lisboa Oriente Hotel Moov Oeiras #J-18808-Ljbffr