Location:Portugal (Remote)Language:Danish (C1/C2) + English (B2)Contract:Full-time, IndefiniteSchedule:Monday–Friday | 08:00–17:00We are hiringDanish-speaking Customer Service Representativesto support aleading European automotive group, working across premium and mass-market automotive brands.This role is ideal for professionals who enjoy customer interaction, problem-solving, and delivering a high-quality service experience in a structured, remote environment.ResponsibilitiesHandle customer inquiries via phone, chat, and emailProvide accurate information related to vehicles, services, warranties, and digital solutionsMaintain clear and detailed documentation in CRM systemsResolve customer issues with professionalism, empathy, and efficiencyStay updated on brand policies, services, and processesCollaborate with colleagues to continuously improve the customer journeyRequirementsDanish C1/C2 or nativeEnglish B2At least 1 year of experience in customer service or call center environmentsInterest in automotive topics and digital toolsStrong communication, documentation, and problem-solving skillsAbility to work independently in a remote setupCompensation & BenefitsBase salary: €1,500 gross × 14 monthsComplexity bonus: €80 × 11 monthsMeal allowance: €7.63 per working dayRELOCATION AVAILABLEHealth insurance: from day 1 (free after 6 months)Welcome bonus paid monthly during the first year (attendance-based)Referral bonus programFull paid training and ongoing coachingCareer development programsNote: Welcome bonus entitlement depends on attendance and should not be considered part of fixed salary.#J-18808-Ljbffr