Qualifications:- Minimum 3 yrs of experience as front of house managerial/operational experience in a 4 / 5 * luxury hotel, cruise line or hospitality industry related field preferred. - Ability to travel extensively throughout the fleet and to self-manage workload and productivity levels to ensure maximum output through remote supervision. - Ability to conduct training sessions at all levels including one on ones and large groups. - Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse housekeepingoperation by navigating through a changing work environment.- Excellent fluent English (verbal and written). This also includes giving and receiving instructions in verbal and written forms and effectively and efficiently engaging with guests and crew members.Duties and Responsibilities:- Elevates and advances Butler service standards fleet-wide. - Drives consistency in refined, intuitive, and highly personalized service delivery. - Strengthens the professional identity, confidence, and capability of Butler teams. - Ensure consistent delivery of highly personalized, anticipatory, and professional service. - Provide clear, constructive, and actionable feedback to individuals and teams. - Deliver workshops, onboarding support, masterclasses, and service refresh sessions.