URGENT HIRING WELCOME BONUS: 3,000 euros (for German market, available until July 31st)
Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: German (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates
About the Role Are you fluent in German and ready to join a leading global customer experience team in Porto? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.
You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.
What Youll Do Customer Support: Respond to inquiries via phone, email, or chat
Assist with troubleshooting and issue resolution
Provide accurate product and service information
Maintain excellent customer satisfaction levels
Content Moderation: Review and evaluate user-generated content
Enforce compliance with platform policies
Escalate complex cases to specialized teams
Ensure content quality, objectivity, and safety
What Were Looking For German fluency (C1 or higher)
English proficiency (minimum B2)
EU citizenship or valid residence/work permit in Portugal
Strong communication and interpersonal skills
Availability to work on-site in Porto
Flexibility to work in rotating shifts, including weekends if needed
Accepted Documents EU ID or Passport
Portuguese Residence Card
Manifestação de Interesse (SEF proof of registration)
Visa holders (eligibility confirmed case by case)
If you're a German speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today! Relocation Package (On-site Only) For candidates relocating from outside Portugal: Shared accommodation for up to 12 months (280/month, utilities included, deducted from salary)Hotel accommodation for up to 28 days (project-dependent)Flight reimbursement up to 400 after 6 months (economy class) For candidates already in Portugal (in competitors housing): Hotel stay up to 15 days (project-dependent)Travel reimbursement up to 150 after 6 months (economy class)