If you speak advanced French we might have a job for you in Porto! ¿Qué harás? Proactively handle collection cases within a portfolio of clients, being responsible and accountable for the collection process within that portfolio based on policies and procedures established by the company. Building a relationship with customers which leads to good payment behavior. Analyze and decide on the creditworthiness of customers (for payments and deliveries) based on internal and external information, defined policies and procedures. Ensure proper financial measures for collections. Advising on reconciliation and under/over payments. Own more complex credit management issues when required from the Front Offices. ¿A quién buscamos? Have minimum secondary school (High School). At least one year of experience in customer service (customer support, handling customer complaints). Fluent French (C2) and good level of English. Have a minimum 1 year of experience in Finance. Excellent knowledge of Excel like Pivot Tables, Formulas Vlookups, Conditionals, etc. Knowledge of SAP (preferential). ¿Qué ofrecemos? Competitive salary + language bonus. Annual bonus. Health insurance and psychological support. Hybrid work model for flexibility. Professional growth opportunities in a supportive environment. #J-18808-Ljbffr