Remote Italian Customer Advisor Opportunity
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We are seeking a skilled and experienced Remote Italian Customer Advisor to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients through various communication channels.
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Job Description
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As a Remote Italian Customer Advisor, you will work with customers in Italy, handling inquiries, resolving issues, and providing information about our products and services. You will be the first point of contact for many customers, so strong communication and interpersonal skills are essential.
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Some of your key responsibilities will include:
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* Responding to customer inquiries via phone, email, and chat
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* Providing product information and resolving customer complaints
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* Escalating complex issues to senior team members when necessary
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* Maintaining accurate records of customer interactions
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In this role, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team of professionals who share your passion for delivering excellent customer experiences.
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Requirements
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To succeed as a Remote Italian Customer Advisor, you will need:
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* Native-level fluency in Italian
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* Excellent communication and interpersonal skills
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* Ability to work independently and as part of a team
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* Strong problem-solving and analytical skills
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* Flexibility and adaptability in a rapidly changing environment
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You will also need to have a valid EU passport and be able to commit to working from home or another remote location.
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Benefits
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As a valued member of our team, you can expect:
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* A competitive salary based on the Portuguese market
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* Full remote work flexibility
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* All equipment provided – everything you need to work comfortably from home
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* Paid training to set you up for success
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* Supportive, multicultural team environment
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* Real opportunities for career development
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What We Offer
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At [Company Name], we offer a comprehensive relocation support package for those currently outside Portugal. This includes:
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* Flight ticket compensation
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* Company-provided accommodation
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* Help with all necessary legal documentation to work in Portugal
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Don’t worry if you’re currently outside Portugal – we welcome applications from motivated individuals who share our passion for delivering exceptional customer experiences.