About Knok At knok, we dare to lead and humanise the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it, and you can recognise it in every person who embraces this mission.Through a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting-edge Patient Journey Engine.With regular clinical practice as our main source of knowledge, we leverage ready-to-use data to improve care automation and increase financial savings. Since 2015, we have enabled more than 2.5 million clinical interactions in over 12 countries. Our platform is scalable and AI-ready, enhancing the power of data-driven care to deliver better outcomes during all stages of life.Are you ready to join us in revolutionising healthcare and making a tangible impact on people\'s lives?About The Role We are looking for anIT & Cybersecurity Managerto lead knok\'s IT infrastructure and security landscape. You will ensure the reliability, scalability and security of our systems, while maintaining compliance with regulatory standards. As part of the IT & Cybersecurity team, you will own and evolve our Information Security Management System (ISMS), drive security best practices across the organisation, and support business growth through a secure and efficient technology environment. You will also lead and develop the IT & Cybersecurity function, building a strong foundation for scale. If this makes sense, keep reading!Own and manage the company\'s IT infrastructure, networks and systems, ensuring performance, scalability and securityLead the development, implementation and continuous improvement of IT and cybersecurity policies, procedures and controlsMaintain and evolve the ISMS, ensuring alignment with regulatory and compliance requirements (e.g. ISO standards)Identify, assess and mitigate security risks and vulnerabilities across the organisationMonitor IT and security performance, defining and tracking relevant KPIs and metricsAct as the main point of contact for cybersecurity topics, both internally and with external stakeholdersManage relationships with external vendors and service providers, ensuring security and compliance standards are metOversee incident response processes, ensuring timely and effective resolution of IT and security issuesSupport and guide teams on IT best practices and cybersecurity awarenessContribute to strategic decisions regarding IT architecture, tools and investmentsLead and develop the IT & Cybersecurity team, ensuring clear priorities, strong execution and continuous growthSupport hiring, onboarding and performance management of team membersFoster a culture of ownership, security awareness and continuous improvement within the teamAbout You To be considered for this role, here are the skills we\'re looking for:Education: Degree in Computer Science, Information Technology, Cybersecurity or similarExperience:Proven experience in IT management and cybersecurity, including team leadership or mentoring responsibilitiesProven experience leading end-to-end ISO 27001 certification processes, including implementation, audit and ongoing complianceTechnical knowledge:Strong understanding of IT infrastructure, networks and systemsExperience with cloud environments and architectures (preferred)Solid knowledge of cybersecurity principles, risk management and compliance frameworks (e.g. ISO 27001)Leadership & People skills:Experience leading or mentoring teams, with the ability to develop and grow othersStrong sense of ownership and accountabilityAbility to prioritise, structure work and drive executionCommunication: Ability to communicate technical topics clearly to different stakeholders across the organisationLanguages: Fluent in Portuguese and proficient in English#J-18808-Ljbffr