Customer Experience Specialist
We are seeking a motivated and customer-focused professional to join our team in Cascais, Portugal.
About the Role
This is an exciting opportunity to work closely with customers, providing exceptional service and support to help them achieve their goals.
A Typical Day
You will be responsible for:
* Providing assistance to customers with queries and issues
* Managing centre operations, including preparing for opening and closing procedures
* Coordinating events and activities to enhance the customer experience
* Communicating effectively with colleagues and management
Requirements
To succeed in this role, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a positive attitude towards delivering exceptional customer service.
What We Offer
In return for your hard work and dedication, we offer comprehensive training and development opportunities, and a collaborative and dynamic work environment.