Overview#We Are In to create tiny chips and big careers. The future won't wait... why should you? Join us and make a difference. Whether you join as a student, intern, or trainee, you'll be part of something real - real projects, real impact, and real opportunities to grow. Are you in?Your RoleKey responsibilities in your new roleIn this 12-month traineeship, you will support general Human Resources inquiries and employee-related services via streamlined and standardized responses.Customer Support: Respond and manage employee inquiries through our service systems using standardized contentHotline Support: Provide phone and chat support in English and GermanKnowledge Management: Maintain and improve knowledge articles so customers can have broader support with their requestsTemplate Management: Contribute to the creation and updating of response templates to ensure consistent, high-quality communicationMailing Support: Support the HR team with printing and mailing activitiesYour ProfileQualifications And Skills To Help You SucceedYou bring a service-minded approach and a strong customer orientation. You communicate clearly with different stakeholders and adapt to each situation.Education: Bachelor's degreeExperience: Experience in customer service is an advantage; Knowledge of Human Resources processes is a plusWorking Style: You have excellent communication skills, you take responsibility, and deliver high-quality serviceLanguage Skills: Fluency in English and German (at least B1 level of German is required)Please send us yourCV in Englishso we can get to know you better!ContactCarolina Machado#We Are In for driving decarbonization and digitalization.As a global leader in semiconductor solutions in power systems and Io T, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure Io T. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.Are you in?We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant ́s experience and skills. Learn more about our various contact channels.We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.Click here for more information about Diversity & Inclusion at Infineon.