Welcome to ME Lisbon, a luxury hotel located in the heart of the city.
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Job Description
The Bellman is responsible for ensuring a warm welcome and farewell for our guests. This position is essential for enhancing the overall guest experience.
Key Responsibilities:
* Greet and assist guests: Provide a warm and professional service upon arrival and departure, ensuring guests feel welcomed and comfortable.
* Handle and store luggage: Safely manage guests' luggage in an organized manner, ensuring their belongings are always in good condition.
* Maintain cleanliness and organization: Ensure the hotel entrance and lobby remain clean, organized, and welcoming, creating a positive first impression.
* Provide information: Offer guests detailed information about hotel services, available transportation, and local attractions, always with a proactive attitude.
* Communicate with the front desk: Maintain constant communication, staying informed about arrivals, departures, and any special guest requests, including VIP arrivals.
Requirements
Education:
Training in hospitality or tourism is preferred.
Languages:
Portuguese language proficiency is required. Knowledge of a second language is an asset.
Experience:
A minimum of 1 year of experience in a similar position is required.
Benefits
This role offers a unique opportunity to work in a fast-paced environment and provide exceptional service to our guests.