ResponsibilitiesLead user research with internal operations teams and external client users Map end-to-end workflows and identify opportunities to simplify interactions Create high-fidelity prototypes and UX flows that engineering teams can implement Design interfaces that combine human decision-making with automated agent behaviors Build clear, predictable interactions for complex tasks such as approvals, risk checks, contract processes and data reviews Shape unified patterns for how the platform presents insights, context and next steps Partner closely with product managers and engineers to iterate quickly Advocate for lightweight, intuitive design that replaces traditional corporate UI complexityWhat you will work withWorkflow orchestration and progress surfaces Interfaces where automated agents support or complete parts of the workflow Complex, multi-step procurement processes with relationship-heavy data Visualization of document-entity relationships and structured insights Retrieval surfaces that combine structured and unstructured information Interaction patterns optimized for trust, explainability and human oversightRequirementsExperience designing for complex B2B, B2C software or platforms Strong user research and workflow mapping skills High-fidelity prototyping using modern design tools Ability to articulate design reasoning with clarity and structure Comfort working in an environment where requirements evolve rapidly A habit of stripping away unnecessary complexity to reveal clean, functional UX