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Italian speaking -User Support Coordinator, Faro
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Client:
Cbtalents
Location:
Faro, Portugal
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
560f242cc7f0
Job Views:
2
Posted:
27.04.2025
Expiry Date:
11.06.2025
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Job Description:
Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.
Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat.
Assist with product information, troubleshooting, and issue resolution.
Deliver excellent customer service while ensuring a positive customer experience.
Follow up on customer requests and escalate issues when necessary.
Requirements:
- Proficiency in Italian (C1/C2 level)
- Relocation to Portugal is mandatory
- Exceptional problem-solving and interpersonal skills
- Open to relocating within Portugal
Additional Information:
- Must hold a European passport (visa sponsorship is not provided)
- Previous experience in customer service is advantageous but not required
What's Offered:
Competitive salary and performance-based incentives
Relocation package to support your move to the Portugal
Full training provided
Opportunity to work in an international environment with career growth potential
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