Required Security Clearance: NATO SECRET
DUTIES AND ROLE
Under the direction of the TCS Head, the incumbent will perform duties including:
- Assist customers and requirement holders in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
- Full responsibility for the definition, approach, facilitation and satisfactory completion of the assigned projects, adopting Waterfall or Agile methodologies as adequate.
- Provide effective leadership to the project team, including third parties, contractors and vendors when applicable.
- Direct, co-ordinate and supervise all activities of assigned resources in the frame of Plans & Projects, Requirements Management and Service Management.
- Ensure that realistic project plans are created and maintained, and delivers regular and accurate communication to stakeholders.
- Manage the change control process and assesses and manages risks.
- Ensure project and product quality reviews occur on schedule and according to procedure.
- Monitor costs, schedules, quality and resources used and takes action where performance deviates from agreed tolerances.
- Provide technical and policy advice in the areas of the Communications and Information Systems (CIS) used in the training environment of the NCI Academy, and to other NCI Agency elements as appropriate.
- Stay abreast of development in Service and Project Management methodologies/tools and technology developments relevant to the area of work and supports the development and implementation of Agency Service and Project Management directives and processes and their application to Academy Learning Environment.
- Assess service demand and advices on emerging requirements, initiates technical, cost and resources assessment, directs development of local deployment schedules, plans and projects for service transition.
- Lead development of resource requirements for the projects assigned to the section and provides guidance for their defense through the various levels of the NATO screening and approval process.
- Direct, co-ordinate and supervise all activities of assigned financial resources.
- Direct all aspects of managing new requirements into service including producing price proposals, acquisition, asset management and project management.
- Deputize for the Section Head and higher-grade staff if required;
- Perform other duties as may be required.
SKILL, KNOWLEDGE & EXPERIENCE
- The candidate must have a currently active NATO SECRET security clearance.
- A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 3 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post.
- Must have worked in positions with comparable array of complexity and responsibility for a minimum of 3 recent years, to include supervision of permanent or project-oriented organizational teams.
- High level of organizational and coordination skills.
- Excellent communication skills, both written and oral.
- Project Management experience in a CIS service organization.
- Planning of service levels, service continuity and customer relations experience.
Desirable Experience And Education
- Knowledge of project development for CIS in NATO, specifically Capability Packages (CP).
- Background in CIS support and/or maintenance with a good understanding of CIS systems and associated non-CIS equipment.
- Experience in NATO CIS systems and Services.
- Experience in policy, procedures and organization of C4ISR within NATO, and knowledge of and experience on project assessment methods and submission procedures within NATO.
- Training and experience in Agile Project Management methodologies;
- ITIL Foundation Certificate.
- Prior experience of working in an international environment comprising both military and civilian elements.
- Knowledge of NATO responsibilities and organization, including ACO and ACT.
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