Data Analyst French Speaker (M/F/D) (M/F)
Porto
DO you want to joina a dynamic and innovative company dedicated to enhancing customer experiences through data-driven insights and solutions?
Main Responsibilities:
* Build and update reports to meet the monitoring and management needs of Customer Relationship activities: omnichannel, customer satisfaction, digital customer relationship, orchestration, automation, etc.
* Verify and validate data consistency to ensure report reliability
* Perform necessary analyses to support strategic priorities
* Identify necessary improvements/rationalizations at the data and dashboard level; implement changes or functional specifications
* Contribute to performance monitoring by proactively conducting relevant analyses
Desired Profile:
* Data Analyst skills in SQL, Tableau Software, Excel. Knowledge of Dataiku is a plus
* Rigorous, structured, and organized
* Fluency in French