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Customer support for it company

Santarém
Buscojobs Portugal
IT
Anunciada dia 8 junho
Descrição

What if you could fly to Greece to start a job with many world citizens from different countries, all sharing a common desire: to experience, learn, and grow together within an international booming company? Whether you are seeking personal development, learning and career opportunities, cultural discovery, or a once-in-a-lifetime experience, you will find it here. You will receive top-class training from leading brands across various sectors and boost your professional development. You will work for a Great Place to Work awarded company whose main mission is to deliver exceptional customer experience worldwide. Whatever you take from this experience, you will not regret it.

Your responsibilities and impact as a Customer Support Agent will be:

1. Supporting clients' activities by offering world-class service to their customers on projects for top prestigious and worldwide brands;

2. Answering incoming queries from customers;

3. Identifying issues and providing solutions;

4. Ensuring a high level of customer satisfaction;

5. Recording data in the CRM system;

6. Providing ad-hoc support;

7. Being a team player and participating in the success of the team and project.

Skills, qualifications, and interests needed to succeed in this role:

1. A native level of Czech and at least a B2 level of English;

2. Knowledge of the value and impact of a good customer experience;

3. Attentive listening skills and comfort in communicating with people;

4. A drive for excellence and professionalism;

5. Being a team player and committed to your work;

6. Excitement about intercultural communication and the expatriate lifestyle;

7. Living in or willing to relocate to Greece for an international career and life experience;

8. Having a valid Greek work permit (required).

What's in it for you?

1. A full-time job, 40 hours a week;

2. Competitive salary paid over 14 months + performance-related bonus;

3. Schedule: available to work in rotating shifts from Monday to Sunday;

4. A Quality Certified Management Company;

5. A multicultural environment: 8,000+ passionate people from over 90 countries;

6. A company offering not just a job, but a full international experience abroad;

7. Recognized training delivered by major brands;

8. A complete relocation package including:

Relocation package includes:

- Flight ticket to Athens;

- Hotel accommodation for 2 weeks with breakfast;

- Assistance in finding accommodation, with real estate agency fee paid by the company;

- Flight tickets to your home and back each year;

- Other benefits: vouchers, discounts, free Greek classes, events, outings, and parties throughout the year.

Feel free to explore other opportunities on our website or send us your CV to be considered for future projects or roles.

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