Customer Service for Pharmaceutical Industry – Italian speaker
Remote position based in Lisbon or Porto
If you are a communicative person who is looking for a new career path and understands the importance of delivering the best customer service, you are the perfect match for this job opportunity! At Teleperformance Portugal, you will have the opportunity to work in a fast-growing company within a multicultural environment. You will support our client providing phone and written customer advice for customers from all over Europe. Build a successful career in one of the best companies to work for in Portugal!
Our Client
Our client is a US pharmaceutical company specializing in vaccine development. It is headquartered in Gaithersburg, Maryland, with additional facilities in Rockville, Maryland and Uppsala, Sweden. The company’s corona vaccine has been officially approved in the EU since December 2021. It is the fifth vaccine to be approved by the EU.
Responsibility
* Delivering an outstanding customer experience at every single opportunity, as a result of your commitment, passion and dedication to excellence;
* Placing orders from customers on the online shopping website;
* Creating opportunities and value for employees, clients, customers, communities, and shareholders.
Your Profile
* Fluent level of written and verbal communication skills in Italian;
* Good level of written and verbal communication skills in English (minimum B2);
* Great listening and communication skills;
* Aptitude for problem-solving;
* Dynamism and team spirit.
Our Offer
* Excellent work opportunity in a leading multinational company;
* Stable work and career progression;
* Intensive training and integration phase;
* Private health insurance since day one in the company;
* Possibility to live in one of our company apartments;
* Complimentary organized sport activities and events.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14,000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
Apply now
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