Join our Movement and Champion Restaurant Culture! 💚
At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.
Our signature products help diners discover and book tables, and empower restaurants with digital tools to manage bookings, revenue and marketing.
What will you do?
* Make outbound calls to our current customers to present solutions that will generate significantly more revenue with TheFork month over month.
* Support Restaurants mainly through email and phone, helping them with their positioning strategy, revenue management and online marketing.
* Sell, upsell and retain products and customers.
* Act as the primary point of contact and build long‑term relationships with customers.
* Ensure support and training for using our tools.
* Track key performance indicators such as products sold and maintained, customer engagement with TheFork tools, and the number and quality of restaurants participating in TheFork Festivals.
Who are you?
* Experience in pitching and selling promotions, deals or flash sales.
* Experience with a high volume (45‑50) of outbound and inbound calls and managing portfolios with numerous accounts (from 400 to 800).
* Experience as a sales representative or account manager.
* Preferred experience with restaurants and e‑commerce.
* Native Portuguese and fluent English is a must.
Competencies
* Customer orientation
* Empathic
* Dynamic and perseverant
* Results oriented
* Good attitude is very important
What we offer you:
* 😄 An awesome team (our jokes may not be to everyone’s taste, but we try our best)
* 🏠 Permanent contract
* ⚖️ Flexible working environment (2 days home office per week)
* 🍕 Lunch vouchers available each working day
* 🌎 International teams – over 30 nationalities in more than 10 offices worldwide
* 🏳️🌈 Highly inclusive working environment
* 🤸♀️ Lifestyle benefits for physical activities, leisure, family support, travel, etc.
* 🎓 Continuous learning and development programs
* 😌 Free access to the Calm app
* ⏳ A program dedicated to help you achieve the best work/life balance
* 🏥 Health insurance fully covered by the company
* 👩🦽 Life Insurance and Disability at no cost to the employee
* 🍴 Amazing offices with dining and coffee points on each floor, and leisure areas
* 🎤 Team building events (we love karaoke – a lot!)
We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone – regardless of ability, age, socio‑economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law – has the opportunity to reach their full potential at TheFork.
Seniority level: Entry level
Employment type: Full‑time
Job function: IT Services and IT Consulting
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