Remote Danish-Speaking E-commerce Advisor
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Job Details
Cross Border Talents is seeking Danish speakers to join a multinational project for a renowned tech brand in Portugal.
Relocation assistance, including housing, is provided for candidates abroad.
Location: Remote from Continental Portugal
Contract: Full-time, 12-month renewable
Start dates: Multiple dates available through June and July
About the Company
Work for a global technology leader known for innovation and excellent customer experience. Support their online store users as part of the team.
Role Overview
As a Danish-speaking E-commerce Support Specialist, you will assist customers during their online shopping experience, resolving issues, answering inquiries, and ensuring satisfaction.
Responsibilities
* Respond to customer questions regarding orders, deliveries, returns, and payments.
* Handle sensitive data securely and follow escalation procedures.
* Communicate professionally via email, phone, and chat.
* Coordinate with carriers and internal teams.
Requirements
* Proficiency in Danish (C2 level) and fluent English (C1 level), both written and spoken.
* Strong attention to detail and communication skills.
* Ability to work independently and meet deadlines.
* Willingness to work rotating shifts.
* Currently in Portugal or willing to relocate.
* EU passport or valid residence card for Portugal.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Technology, Internet
This job is active and accepting applications.
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