Project Coordinator E-commerce Operations
We are seeking a detail-oriented Project Coordinator to support our e-commerce operations team.
The Opportunity
This role is responsible for coordinating and implementing process improvements across the organization.
Key Responsibilities:
* Map workflows and design improvements to increase efficiency and reduce costs.
* Implement durable systems and controls, ensuring clear ownership and documentation of processes.
* Lead sprints, stand-ups, weekly reviews, retrospectives, and Go / No-Go checkpoints.
* Turn data into actionable insights to drive business decisions.
* Coordinate with cross-functional teams to ensure seamless execution of projects.
Requirements:
* Operations mindset: stability, efficiency, and systems thinking.
* Workflow design: ability to turn chaos into clear steps and guide others in SOP creation.
* Data literacy: proficiency in formulas, charts, and data-driven decision making.
* Change management: experience in training, enforcing SLAs, and preventing process decay.
* Quality & compliance: attention to detail and ability to spot risks and define rollback plans.
* Tooling: Asana (or ClickUp/Monday) admin – custom fields, rules, and cross-functional projects.
Nice to Have:
* Amazon Seller Central experience (FBA, account management).
* Basic P&L understanding (revenue, COGS, margin impact).
* Process-mapping tools (Miro, Lucid).