Local IT Support Role in Porto, Portugal
We are seeking a talented and experienced IT Onsite Support professional to join our team in Porto, Portugal. As a key member of our IT function, you will be responsible for delivering high-quality technical support services to our clients and ensuring the effective management of our technology infrastructure.
This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our business. If you have a passion for IT and a strong desire to make a difference, we encourage you to apply.
Key Responsibilities:
* Provide technical support and troubleshooting services to clients via phone, email, and on-site visits.
* Manage and maintain our technology infrastructure, including servers, desktops, laptops, and mobile devices.
* Implement and enforce IT policies and procedures to ensure the security and integrity of our systems.
* Collaborate with other teams to identify and resolve technical issues.
* Stay up-to-date with the latest technology trends and developments to ensure our systems remain secure and efficient.
Required Skills and Qualifications:
* Advanced level of English language skills.
* Strong communication and interpersonal skills.
* Experience working in a customer-facing role, preferably in a call center or IT support environment.
* Knowledge of ITIL principles and practices.
* Ability to work independently and as part of a team.
* Flexibility to adapt to changing priorities and deadlines.
Benefits:
* Competitive salary and benefits package.
* Ongoing training and development opportunities.
* A supportive and dynamic work environment.
* The chance to work with a talented and dedicated team.
What We Offer:
* A challenging and rewarding career opportunity.
* The chance to develop your skills and expertise.
* A collaborative and supportive work environment.
* A competitive salary and benefits package.
How to Apply:
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to us today.