We're looking for a new team member to join our engineering and customer delivery teamat the Lisbon headquarters.Baseform makes software for the water industry, used by cities providing water services to over 25 million people in USA, Spain, Italy, Portugal, Brazil, and other countries. Baseform's SaaS implements 100% remotely and is used by the water utilities themselves. We have an established product and your work will reach people in several continents every day.We're looking for dynamic individuals who are passionate aboutengineering ,data analytics, problem‐solving, and advanced digital tools — people who want to be part of a product that reaches real users around the world and continues to grow rapidly. We valuecritical thinking ,empathyandpositive ,solution‐orientedcommunication— people who enjoy learning, turn problems into challenges to solve, take ownership of their work and use our technology to push boundaries together as a team.As anAnalytics & Customer Delivery Engineer, you will support the implementation and use of Baseform software with cities/municipalities that manage water supply and sanitation systems, applying and developing your engineering knowledge as well as your interpersonal skills. You will work directly with clients' technical teams to connect and analyze data, validate methodologies, and turn information into decisions, helping them get the most out of the platform in their day‐to‐day operations. You will be on the front line of the software's use and in constant contact with the Data Science and Product Development teams.Overview of position As a member of our engineering and customer delivery team, you will be tasked with supporting the software's implementation, whilst exercising and developing engineering knowledge and, together with our customers, uncovering timely insights. You will also help track usage, enabling customers to extract the most from Baseform for their specific requirements. The engineering and support team members are at the leading edge of the software's usage and constantly interact with the Data Science team and the Product Development team.Responsibilities and duties Your day‐to‐day job will look like this:Interact with client teams and assist in managing their Baseform implementations, on both data and engineering methodologies.Monitor software application at a range of clients from an engineering and applicational standpoint.Look for ways to improve our product and its usage.Assist with the continuous development of our documentation resources.Partner with the sales team, providing technical expertise to strengthen their approach to prospective clients.In addition to these daily responsibilities, you can expect to:Develop engineering and data methods, contributing to our intense and continuous R&D drive to stay at the forefront of water system knowledge and applications.Work with the data science and product development teams.Report and discuss progress internally.Criteria Here's what we need, in order to consider you for this position:A degree in Hydraulics or similar (enquire with us if unsure your degree is relevant)Cover letter with your motivation to join Baseform, including what would you like to have achieved for yourself in 3 years' time.Native or very good fluency in English.Work place Baseform has a familiar and relaxed environment with a growing yet still small team where everyone is comfortable and friendly with everyone else. We use flexible working hours, and we want everyone to have a life outside work. We are committed to establishing a sustainable long‐term relationship with each one of our team members.Position Type:Full‐Time Employment (on‐site)Location:Lisbon metro area, Portugal#J-18808-Ljbffr