Unlock Your Potential in a Dynamic Role
We're seeking a talented individual to join our team as a Digital Ads Specialist. In this exciting position, you'll have the opportunity to work with cutting-edge technologies and make a real impact on our clients' advertising efforts.
About the Job:
As a Digital Ads Specialist, you will be responsible for providing top-notch customer support and troubleshooting expertise to our clients across various digital channels. You'll work closely with our product operations and engineering teams to resolve complex issues and drive overall customer satisfaction metrics.
Key Responsibilities:
* Continuously seek opportunities to enhance service quality and improve the user experience.
* Handle and resolve end-to-end product troubleshooting and customer support for our client advertising products.
* Collaborate with internal teams to drive query resolution and achieve best-in-class productivity and resolution times.
* Partner with technical specialists to educate advertisers on product features and common issue types.
Requirements:
* Fluency in Arabic (C1) and English (B2).
* Degree in Marketing or related field.
* Experience in digital marketing, paid campaign management, and contact center roles.
* Strong social media skills and basic understanding of digital advertising.
What We Offer:
* Competitive salary and bonuses.
* Central location in Lisbon, Portugal.
* Bring-a-friend referral bonus opportunities.
* Full-paid training on company projects.
* Career development programs and language classes.
Join Our Team:
If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply. Let's work together to create innovative solutions and shape the future of advertising.