At Next Engineering, we don't wait for the future. We build it.
We believe that innovation comes through knowledge and that every project is an opportunity to push boundaries.
We also believe that the next step is yours.
Be our NEXT Helpdesk Specialist !
Key Responsibilities
* Provide technical incident support, including troubleshooting, diagnosis, and resolution, while offering clear guidance to end users
* Manage users, contacts, licenses, groups, and basic policies in Active Directory / Entra ID
* Support LAN, WLAN, and VPN infrastructures, including DNS, DHCP, TCP/IP troubleshooting, and printing systems
* Perform operational onboarding and offboarding tasks, including device setup and configuration
* Actively contribute to technical documentation and continuous improvement of internal processes
Professional Experience & Skills
* Minimum of 3 years of experience in Helpdesk / Service Desk roles
* Strong knowledge of Windows OS, Microsoft Office 365, Active Directory, and networking fundamentals
* Solid understanding of ITIL and ITSM principles
* Excellent communication skills, strong user-oriented mindset, and proven ability to prioritize incidents effectively
Want to work in Porto?
Do you have over 3 years of experience?
Then this is what we have for you: 1000€-1500€ (Salary + Food Allowance + Flex Benefits + Other current benefits).
Don't wait either. Join Next!
Send your CV to