Establishing a global e-commerce presence for used auto parts requires a meticulous approach to ensure customer satisfaction. Our team fosters an environment where every individual can thrive and reach their full potential.
We help hundreds of repair shops and customers find the best solutions for their vehicles, leveraging our diverse and talented team to drive sales growth.
As part of our fast-paced e-commerce world, you will have the opportunity to grow your skills in leadership roles, collaborate with senior leaders, and make a significant impact on our organization.
You will be working closely with senior leadership and reporting directly to the Chief Operating Officer.
This is an opportunity to step up into a strategic leadership role, taking the first steps towards accelerating your career.
Key Responsibilities:
* Lead and mentor a high-volume digital sales team of 10+ people, promoting a culture of continuous improvement and success;
* Develop strategies to manage and grow key B2B digital sales channels, building strong relationships with our partners;
* Enhance our value proposition, website, and B-Parts PRO Program to drive customer acquisition and revenue growth.
Requirements:
Must-haves
* Proven experience in a digital sales leadership or team lead role, with a track record of meeting targets;
* Demonstrated experience in managing and scaling B2B digital sales channels within an e-commerce environment;
* A strategic mindset with analytical skills, using data to drive digital sales strategy and identify growth opportunities;
* Excellent leadership and team management skills, with a passion for developing talent;
* Strong business acumen and understanding of how to use a company's value proposition as a growth lever;
* Experience in product management/growth roles;
Nice-to-haves
* Fluency in another language (French/Spanish/German);
* Experience in the automotive/auto parts/insurance industry;
* Experience with fast-growth export e-commerce businesses;
* A degree in Business, Engineering, or a related quantitative field;
* Hands-on experience with Intercom, Talkdesk, and Tableau;
* Experience with AI-based solutions to improve customer service.