Detalhe da Oferta:
✅ Apply via our website here: https://prorekruter.com/jobs/aftersales_it/
PT: URGENTE! Italiano / Suporte Pós Venda / home office / Start 3.07 & 31.07
IT: URGENTE! Italiano Assistenza post-vendita / home office / Avvio 3.07 & 31.07
✅ With this position we offer attractive project bonus - 1000€ gross (€250 gross paid out after the 4th, 7th, 10th and 13th contract month!)
✅ Location: Portugal, mainland
• Possible start date to choose: 3.07 & 31.07 (3. July or 31. July)
• We offer remote work system all over Portugal (mainland)!
• We don’t need any experience, we offer training!
• Shifts system: Monday - Saturday (8:00 –19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)
• Previous experience is NOT required
• The necessary work equipment (headset and computer) will be will be delivered by courier to your home.
✅ Project:
This project is connected with manufacturer of premium phones and accessories: Pioneers of innovation, creators of iconic products, and champions of creativity. Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.
Here you’ll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world.
We are growing in our team and if you are Italian speaker, looking for a new challenge & working from home in Portugal opportunities, this offer is just for you!
✅ As a Customer Support you will:
• Handle incoming user requests via phone, email, and chat
• Assist clients with post-sales requests, including delivery, warranties, and refunds
• Provide inbound sales support and sell products to boost revenue, ensuring the highest level of customer satisfaction (without using aggressive sales tactics!)
• Keeping customers informed with regular status and resolution updates
• Record and track orders or requests, ensuring thorough documentation of all necessary data elements in the CRM according to client requirements, policies, and product
✅ Competitive salary and remuneration system (incl. meal allowance):
• 1024 gross x 14 months (it’s 1194€ gross x12 months) -basic salary
• up to 225€ gross performance bonus/month
• meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
• 20 €/month – Transport allowance
• plus EXTRA PROJECT BONUS – in total 1000€ gross (250€ gross paid after 4th, 7th, 10th and 13th month of contract!
✅ What do we offer?
• Possible start date: 3.07 & 31.07 (3. July or 31. July)
• Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
• Shifts system: Monday -Saturday (8:00 –19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)
• We offer remote work system all over Portugal (mainland)!
• Complete online hiring process regulated & we send the EQUIPMENT to your home!
• A Bring a Friend Program with attractive incentives
• Private Health Insurance from day 1
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
✅ What do we expect?
• You speak Italian (at least C2 level)
• You speak communicative English – min. B2 level
• You live in Portugal (mainland)
• You are customer-oriented and enjoy interacting with people
✅ EU citizenship or a residence permit in Portugal is mandatory
Are you interested in new adventure?
Then apply with your CV by APPLY button: https://prorekruter.com/jobs/aftersales_it/
We are waiting for you!
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