Ensure system visibility, performance, and reliability through the configuration, operation, and continuous improvement of monitoring tools, guaranteeing proper correlation between technical metrics and business indicators.
Responsibilities
* Configure, manage, and optimize tools such as Grafana, Zabbix, and Dynatrace
* Ensure integration of monitoring platforms with ITSM tools
* Monitor critical environments, ensuring high availability and performance
* Analyze technical metrics and correlate them with business indicators
* Identify patterns, recurring incidents, and improvement opportunities
* Propose and implement enhancements to existing monitoring solutions
* Create executive and operational dashboards to support decision-making
* Support technical teams in incident analysis and troubleshooting
Requirements
* Proven experience configuring and operating Grafana, Zabbix, and Dynatrace
* Strong analytical skills to interpret technical and business data
* Experience operating monitoring platforms in production environments
* Ability to identify gaps and propose structural improvements
* Critical mindset, detail-oriented, and problem-solving focused