Job Title: Specialist GBS Credit
Purpose and Overall Relevance:
The credit management team is responsible for performing daily activities such as dunning and collection, dispute management and credit risk assessment.
The pursuit of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team's success.
Key Responsibilities:
* Ensure timely collection of receivables by working closely with customers and internal stakeholders and resolving any causes of non-payment.
* Accurately allocate all payments received without errors.
* Follow up on discrepancies and resolve them within a reasonable time frame.
* Review and propose release of credit block deliveries.
* Provide insights into the development of accounts receivable positions to leadership teams and finance stakeholders.
* Track disputes, forward to relevant departments, and follow up until their closure.
* Identify improvement opportunities and implement them.
* Ensure that desktop procedures are updated in line with standards and policies.
Key Relationships:
* Cash Application Team
* Customer Primary Data
* Account and Sales Operations Teams
* Sales Teams
* Market Finance Departments
Required Skills and Qualifications:
* Good financial acumen
* Experience with SAP and Excel
* Shared Service environment experience or similar
* Ability to read, write, and communicate in English
* Attention to detail
* High degree of customer orientation
* Problem-solving and analytical skills
* Self-motivated and self-directed individual
* Curious and growth mindset
Education and Experience:
* University degree in Accounting, Business Administration, or related field
* Minimum 2 years' work experience in accounting or corporate finance area